YD065-Red Light Therapy

Summary of QA Issues

Q1: How to Best Use the mat?

Firstly, it is recommended to use it 3-4 times for a week with 30 minutes each time. Continue using it for a few weeks and the results will be good.

Secondly, our red light treatment mat has three modes: full light normal mode, 10Hz pulse mode, and 40Hz pulse mode. Meanwhile, our product performs five different energy designs, from P1 to P5.

We usually recommend customers to choose the full light normal mode and choose P3 based on their own perception of red light heat. If you feel that the heat is not enough, you can adjust it to P5.

Regarding the 10Hz and 40Hz pulse modes, they are designed specifically for thermal sensitive customers. The light will flash 10 times (10Hz) within a second, working in the form of light flashing, then providing a brief buffer for the skin and function. If your skin is too sensitive to heat, it is recommended to choose a 40Hz pulse mode.

 Q2: How to clean?

You must turn off the power first and make sure it is not working then clean it.

It is only needs to be gently wiped with a dry towel. If there is fog inside the physical therapy pad and cannot see clearly, you can open the zipper and wipe it with a dry towel gently.(DO NOT clean and immerse it in water. The red light therapy mat is not waterproof. )

 Q3: What kind of power bank do you recommend?

This product is not available to use with power bank. Because the maximum power can be 125W, and the power bank is not enough to reach, that will damage the therapy mat easily.  

Q4: Can this be used on pets for hip dysplasia?

The red light therapy mat cannot be used for that, because the pet’s dysplasia is established fact. The main function of this mat includes accelerating blood flow and wound healing, enhancing muscle recovery, reducing inflammation and joint pain, etc.  

 Q5: Why do the LEDs of near-infrared lamps flicker?

It is the 10Hz and 40Hz pulse modes, and this mode is designed for the users whose skin is too sensitive to heat. The light can flash 10 times (10Hz) and 40 times (40Hz) in one second, it works in the form of light flicking. Then it can provide a brief cushion for skin and function, allowing the users with heat-sensitive skin to be unaffected by temperature. It can effectively receive 660nm-850nm wavelengths, stimulates cellular repair and penetrates deeper into joints for pain relief.  

 Q6: Does this infrared light therapy generate heat? How many Watts?

Yes, you can reference the different energies below.

After word 30mins/Based on 1280pcs chip area

Levels

Power(W)

Temperature(°F)

Irradiance

Joules

P1

29.3w

91.4°F

20MW/cm²

52740

P2

53.6w

97.16°F

40.5MW/cm²

96480

P3

78w

102.2°F

62.5MW/cm²

140400

P4

103.5w

107.96°F

85MW/cm²

186300

P5

135w

113.18°F

105MW/cm²

234000

 

Q7: I have a question about the 660nm/850nm/all. What does “660nm/850nm/all” mean?

660nm mode :It can be absorbed effectively by skin, to improve the appearance of our skin,increase collagen production,and faster wound healing.

850nm mode:Its brightness is invisible to the naked eye and can penetrate deeper to reach your bones,tissue, organs, and joints, enhance muscle recovery, decrease inflammation and joint pain etc.

All mode:Each led diode inside with three chips with 1 pc 660nm and 2 pcs 850nm. ALL mode refers to full brightness, with wavelengths of 660nm and 850nm operating simultaneously.

 Q8: The 850nm does not light up. Am I doing something wrong?

Near Infrared 850nm brightness is invisible to the human naked eyes.

 Q9: Says 30 minutes use. Is this just for one area or can it be moved around different areas for 30 minutes?

Yes, the best therapy time is 30 minutes to use for one area, and also you can use to other areas. It is recommended to use it 3-4 times for a week with 30 minutes each time. Continue using it for a few weeks and the results will be good.

 Q10: Do you use it with the plastic protection cover on?

Yes, the plastic protection cover is designed for keeping clean and dry. Because the generating heat might cause the skin to sweat while the skin direct contact with the 660nm-850nm wavelengths of the red light. Another function is easier to clean the mat, just need wipe the protection cover gently.

 Q11: What are the dimensions of the red light therapy pad?

The length is 71 inch and the width is 31 inch.

Q12: Is there a power bank in this product?

It is not included any power bank.

 Q13: Can I directly contact the skin when using a red light therapy pad?

It is available to contact with your skin directly. If you are too sensitive to heat, it is recommended to wear fitness clothing when using it and choose 10hz/40hz mode.

 

 Notice: (Even though this technology doesn't have any side effect, we suggest to take the  precauctions against below) 1.Device is not waterproof. 2.Not suitable for baby and pregnant woman. 3.Do not use it exceed 30mins each time. 4.Do not stare at light directly. 5. Do not use it when sleeping.

 Support:

We offer one-year warranty. If you have any questions with our product, please kindly email us. We will do our best to support you with a satisfying response promptly.

 Contact Us:

Email : support@gmownw.com